Privacy Policy

Privacy and Your Personal Data

At DUFFLER (“we”, “us”) we are committed to protecting the privacy of our users. This privacy policy ("Privacy Policy") is intended to inform you how we collect, process, and use your personal information.

It applies to personal information collected by us, or provided by you, over our website or the DUFFLER World Mobile App (the “App”) or in an email.


This Privacy Policy should be read alongside our Terms and Conditions. If you would like to know what personal information we collect and hold about you, please send us an email to


What information do we collect about you?
When you visit our or use the App, you provide us with personal information such as your name, address, email address, phone number and if you are using our online shop, your credit card details.

If you have chosen to use ‘Location Tracking’ functionality in the the App, we may collect data relating to the location of your device. The ‘Location Tracking’ functionality allows you to store and share specific locations where you have been. If you do not want to share with us or other users of the App, the location of your device for this purpose, do not enable ‘Location Tracking’. You may turn off the settings on your device at any time by accessing the “Privacy” or “Permissions” section of the “Settings” of your Apple or Android device and by deactivating “Location Services” or “Location”.


How do we use your personal information?
We use your personal information in the following ways:

  1. To provide you with the requested website(s), App, services or products;
  2. To ensure that content from our website(s) and on the App is presented in the most effective manner;
  3. To notify you about changes to our website(s), App or services;
  4. To process and fulfil your orders.

Do we share your personal information with third parties?
In limited circumstances we may pass your personal information to other third party organizations for the following purposes:

  1. to help us administer our website(s) or the App (such as our internet service providers, or companies which process orders for us, such as payment providers and delivery companies). Such third parties are required to keep your personal information private, secure and to process it only on our specific instructions;
  2. to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction;
Your consent

By using our website(s), the App or any of our services, you consent to our collection and use of your personal information as described in this Privacy Policy.  If we change these policies, we will post those changes on our website(s) or otherwise notify you to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

How can you access your personal information?

You may request access to all your personal information that we collect online and maintain in our database by emailing

We maintain the highest standards of security, however the transmission of information via the internet, mobile networks or wireless technology is not completely secure. So, whilst we will do our best to protect your personal information, we cannot ensure the security of your data during transit to our website(s) or supplied to us via our App. Any personal information you submit is sent at your own risk. Once we have received your personal information we will use strict procedures and security features to prevent unauthorized access.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at or by mail at:

Ballonggatan 3
16971 Solna

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