All DUFFLER bags (excluding accessories) are warranted to the original owner against manufacturing defects in materials and workmanship for 10 Years from the date of sales.
If a DUFFLER bag covered by this warranty fails due to a manufacturing defect we will repair the product, without charge, or replace it, at our discretion. Only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
For warranty evaluation, the product must be returned directly to DUFFLER in Stockholm, Sweden. All shipping to Warranty must be pre-paid and insured. DUFFLER cannot be liable for lost in-bound packages.
This warranty is valid for all sold DUFFLER bags.